Accessibility Statement

This accessibility statement applies to

We want as many people as possible to be able to use our website.

For example, that means you should be able to:

  • zoom in up to 300% without problems 
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We have also made the website text as simple as possible to understand.

Visit Abilitynet to get advice on making your device easier to use if you have a disability.

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text
  • most older PDF documents are not fully accessible to screen reader software
  • live video streams do not have captions
  • you cannot skip to the main content when using a screen reader
  • there’s a limit to how far you can magnify the map on our ‘contact us’ page

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us here

If you need information on this website in a different format like accessible PDF, large print, easy read, audio or recording:

  • contact us here
  • call: 01724 297146

We will consider your request and respond to you within ten working days.

If you cannot view the map on our ‘contact us’ page, call or email us for directions.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website

North Lincolnshire Adult Education & Community Learning are committed to making our website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard due to ‘the non-compliances’ listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

  • Some of our older documents and files do not meet accessibility standards, for example, they may not be structured so that they are accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2


Content that is not within the scope of the accessibility regulations

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 Information page here if they are not essential to providing our services.

Any new PDFs, documents and files we publish will meet accessibility standards unless we determine that they represent a disproportionate burden within the meaning of the accessibility regulations that can be viewed here.

Reporting accessibility problems with this website 

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, please contact us via contact page here.

Live video

If we add any live video stream to the website in the future, we do not plan to add captions to live video because live video is exempt from meeting the accessibility regulations.

Our accessibility roadmap

This road map was published in June 2024.

As a learning organisation, prioritising accessibility is very important to us. During the design and development of our website, ensuring it is accessible was a primary focus and this commitment persists as we expand and revise its content.

A key priority in our accessibility roadmap is informing more staff about the importance of accessibility so when they create content for course information, they are aware of the importance of making the content accessible.

Our Objectives

September 2024 – September 2025 

  • To provide information to staff about accessibility – why it is important and how to create accessible content
  • To ensure that staff are aware of the Microsoft Word tools that make it easier to create content that is accessible

Accessibility audit June 2024

We made changes to our website to make it more accessible:

  • Removed all PDF policy documents and created HTML pages to display policy information 
  • Added text alternative to logo and social media icons on enrolment pages 
  • Fixed a broken link
  • Altered text on some links to be clearer and more descriptive
  • Edited the main menu to incorporate a system that is WCAG2.1 compliant
  • Removed the sticky header
  • Edited the design of the footer menu to keep it in type with the new menu
  • Altered the colour contrast on enrolment pages

What we are doing to improve accessibility 

We are constantly reviewing our existing content with an initial focus on the most popular tasks, and we regularly monitor accessibility compliance. 

Our web development team conducted and will continue to conduct automated and manual testing exercises.

Preparation of this accessibility statement

This statement was prepared on 31 May 2024. It was last reviewed on 04 June 2024.

This website was last tested on 03 June 2024 against the WCAG [2.1 or 2.2] AA standard.

The test was carried out by North Lincolnshire Adult Education & Community Learning.

You can request the full accessibility test report here.